Shipping Policy

Order Processing

Normal order processing can take between 2-5 business days (Monday – Friday).

Shipping Delivery

We only apply one shipping method (Free Shipping). Delivery time may take 3-15 business days. Business day do not include weekends and there is no weekend delivery for this method.

We ship to all out of states except Alaska and Hawaii and  delivery is not available for Post Office boxes.

 

Please Read carefully our policy before place an order.

Lost or Stolen Packages

If the package shows delivered to your address, but is missing you must report the lost to us within 2 weeks of placing your order. Once you have reported your lost package, we will launch an inquiry with our carrier about the lost package and attempt to have it recovered. If the carrier declares the package to be a complete loss, we will reship your order to you at no charge if stock is available.

We are not responsible for packages that are delivered to a wrong address due to an incorrect or incomplete shipping address provided by customer.

Product Arriving Together

Most of your products will be shipped together in one box and will arrive at the same time. However, if the order is large and shipped in more than one box, your packages may arrive separately — although this is rare

If you’re not home

It’s up to the driver’s discretion whether to require a signature for delivery, drop the package off at your doorstep, or to leave it with a building manager or doorman. If the driver believes it’s best to obtain a signature, he or she will try a few times to secure one. When a package is returned “undeliverable,” you should get a full refund unless it is determined that the order was improperly refused. Undeliverable orders will not be resent. You must place a new order to receive your items.